The beliefs that make up the foundation of the company. They should not change over time. They are enduring, unique, and make the company great! They are the ideals that serve as the foundation of all aspects Marriott’s spirit to serve. Our Core Values set us apart from our competition:
o Put People First: Take care of associates and they will take care of our customers
o Pursue Excellence: Dedication to the customer through service excellence.
o Embrace Change: Success is never final
o Act with Integrity: How we do business is as important as the business we do
o Serve Our World: Our “Spirit to Serve” makes our culture more vibrant, our business stronger, and the world a better place.
Culture is the experience we create in the minds of our customers and is demonstrated through the behavior of our associates. Culture is a distinctive blend of common values, goals, actions, and images that portray the company’s core values